CONTACT US
We are available between the hours of 8:00 AM-10:00 PM. Our phone number is a Google Voice number, which is forwarded to the cell phone of whoever is on duty. We are able to answer the phone anywhere, anytime without having to be at the office. Please keep in mind that we are human beings that do need to sleep. You will be ringing the phone of a real person, not a robot or someone in a distant call center. If there is some kind of emergency occurring after hours, you must leave a message to reach a real person. We will always call you back if you leave a message. Your number will be automatically flagged as spam and blocked by Google Voice if you try calling too many times in a row, so please just leave a message the first time you call if we are on the phone with another customer.
Phone: phone calls are the best way to contact us and are answered right away. If your call goes to voicemail, leave a message and we will call you back as soon as we are able.
Tel: 515-635-1599
Email: emails may take up to 24 hours for us to reply, as these are only checked a few times per day on a computer. If you need a same day rental, it is best to call.
support@amesautorentals.com
Text: texts can be sent to this number only to submit pictures (licenses, insurance cards, show damage done to a vehicle, etc.) Texts will not be replied to so please call, email, or use the forms on this website to submit your information.