We are available between the hours of 8:00 AM-10:00 PM. Please keep in mind that we are human beings that do need to sleep. You will be ringing the phone of a real person, not a robot or someone in a distant call center. If there is some kind of emergency occurring after hours, you must leave a message to reach a real person. We will always call you back if you leave a message. We will make sure to ignore you if we see that the same number has called 17 times in a row within 2 minutes while we are already on the phone with another customer.
Phone calls are answered right away. If your call goes to voicemail, leave a message and we will call you back as soon as we are able. Emails may take up to 24 hours for us to reply, as these are only checked a couple times per day on a computer. Our phone number is a Google Voice number. Texts sent to this number come in as emails and will be treated as emails.